4.3 based on 85 customer reviews
11
7
4
5
Good
Excellent
Excellent
Please note: Product reviews may include product variations. Some product variations, services and/or features mentioned within Product Reviews may not be available in all countries.
Great quality and fast bluetooth pairing
HT-SD40 30 March 2024 by Sat_P (United Kingdom)
I bought this to replace my old Yamaha YAS-207. The Yamaha soundbar was great quality, but the bluetooth pairing would fail with the Subwoofer 1 out of every 8-10 starts and this drove me crazy, so I sold it. I bought this Sony soundbar from the Sony rep at John Lewis in Bristol after he gave me a quick demo in store. I was very impressed at the quality for the price. Once I got it home and used it for a few weeks, the bluetooth pairing was lighting fast both with the subwoofer and my iPhone and iPad. After this experience, I would only go for Sony soundbars in future.
Good
Excellent
Excellent
Disappointed the woofer always disconnected
HT-S400//C SP1 12 April 2024 by SHIVA SK (Singapore) Verified Purchaser Verified
I am writing to express my disappointment regarding the ongoing issues I am facing with my soundbar. Despite multiple attempts, the soundbar remains constantly disconnected from the woofer, leading to persistent cracking sounds I have tried troubleshooting on my end without success, and this recurring problem is causing significant frustration
Poor
Poor
Poor
91 Customer Reviews
Massive step backwards
HT-S400 29 March 2026 by Andrec8 (United Kingdom) Verified Purchaser Verified
Bought this when my old Sony HT-CT60BT of 11 years packed in. At 5 times the wattage and 11 years of development since, I was expecting a significantly improved experience. However the new system is far inferior. The sound is dull and muffled, no better than my inbuilt tv speakers. The only time it comes alive is watching an action film and the sub woofer kicks in. My old system was far superior in clarity and connectivity - this new model does not even have an aux input so I can't plug in my turntable like I used to. Extremely disappointed.
Average
Good
Good
Stopped working in 6 months
HTS400 15 March 2026 by Carolo3 (USA)
It stopped turning on in 6 month's, and not worth the money it would cost to ship it for the warranty coverage. I basically spent $178 on trash. Very disappointing.
Sounds amazing
HT-S400 15 January 2026 by LGRE (United Kingdom) Verified Purchaser Verified
This is an excellent value product highly recommended sounds fantastic with rich deep bass sounds great value for the money.
Excellent
Excellent
Excellent
Good bass and surround sound for the price.
HT-S400//C SP1 01 January 2026 by Yusri1488 (Singapore) Verified Purchaser Verified
Got it for almost a month now from Courts Megastore Tampines. This is my first ever soundbar. It was recommended to me by their sales staff and i was offered a PWP price even though i did not buy anything else. Setup was very easy using HDMI Arc. Bass was good. Surround sound was also good. For the price i paid around $369 which included Courts extra 2 years warranty, it was worth it.
Excellent
Excellent
Excellent
Fabulous sound.
HT-SD40 27 November 2025 by VMAX1 (United Kingdom) Verified Purchaser Verified
Really great sound and so easy to install. Would recommend but the box is not small but as it is linked without wires, can be put anywhere in the room
Adequate performance at reasonable price
HT-SD40 26 November 2025 by Aerialless (United Kingdom) Verified Purchaser Verified
This system gives adequate performance if you are not a Hifi buff. The controls are fairly basic, volume and bass but the bluetooth is a useful feature to play from phone or mp3 player. The voice button improves treble enabling clearer speach. Performance is reasonable for the money but don't expect concert hall performance.
Average
Good
Good
Great sound and base. Sub cuts out
HTS400 08 November 2025 (USA)
Quality is exceptional for price. This sound system sounds great for all of my needs and expectations. After a year of owning, I notice the subwoofer cutting out periodically for short moments. Knowing it cuts out is my reason for 3 stars
Excellent
Average
Good
Excellent
Buy another brand
HTS400 04 July 2025 by DNMH (USA)
Lousy warranty. Died 6 Months out of warranty sound bar died. All Sony would do is pay for 1/2 of the repair. I had to provide box., pay shpping and wait for repair estimate. It was hard to find a customer service phone number and they don't advertise their hours.
Excellent
Poor
Good
Good
Feature is fanstatic
HT-S400//C SP1 04 May 2025 by CH Hong (Singapore) Verified Purchaser Verified
I just bought it this month and the sound system is perfect. I am happy with it.
Digital display
HT-S400//C SP1 06 April 2025 by Bangjoe (Singapore) Verified Purchaser Verified
Bought about a month ago. The digital display on sound bar speaker not functioning but sounds perfect.
Excellent
Excellent
Excellent
Average
HT-S400 26 March 2025 by John837 (United Kingdom)
I purchased this sound bar 3 months ago along with my sony 50” smart tv. While the bass is good for watching action films it is very disappointing for dramas trying to make out what people are saying. I have just finished watching Adolescence on Netflix and it was nearly impossible to make out episode 4. Very disappointed with purchase.
Fair
Good
Average
SONY 4K K65S30
HT-S400 17 March 2025 by RD5044 (USA) Verified Purchaser Verified
Did a lot of research on both Sony and Samsung TVs and Sound Bars. Since I have been a Sony guy for over 45 years, I obviously was leaning towards Sony. But after looking at all products and display and hearing the sound bar comparisons, I was convinced that the Sony was far superior. After the EASY set up we enjoyed the immersive viewing and sound. Great Products! Thanks Sony! And Thank You Best Buy!
Excellent
Excellent
Excellent
Excellent
Excellent
Nice
HT-S400//C SP1 07 March 2025 by ChiaMK (Singapore) Verified Purchaser Verified
I bought last month,,,all the while i been wanted to buy 1 set of sound bar,,, so I bought Sony sound bar to try,, I am happy with it performance
Wonderful sound.
HT-S400 22 February 2025 by jackmurr (United Kingdom)
Simplicity itself to set up and operate but why you do not include an HDMI cable with the product is baffling - it seems like penny pinching when dealing with such a quality product. Otherwise the purchase has been well-made and produces first class sound in my room.
Excellent
Excellent
Excellent
Excellent features.
HT-S400 17 February 2025 by Dezza26 (United Kingdom)
Such an improvement to the tv sound, extremely please with this soundbar.
Excellent
Excellent
Excellent
Great sound
HT-S400 04 October 2024 by Killabees (United Kingdom)
Great sound, great vofer. It is paired with my bravia tv, sound is clear and the bas is deep. Thx sony
Excellent
Excellent
Excellent
Sound Bat
HT-S400 28 July 2024 by crusher (USA) Verified Purchaser Verified
After being installed the blue tooth music skipped. You have to turn off the sound bars and then unplug it, wait for 1 minute and then plug it back in. That solved the problem.
Average
Average
Average
Good
Good
Soundbar has great sound
HT-S400 21 July 2024 by Bruce R (USA) Verified Purchaser Verified
I just bought the soundbar and it has great high and low response and amazing base. Also very clear and crisp sound.
Excellent
Excellent
Good
Good
Excellent
awsome
HT-S400 18 July 2024 by randar71 (USA) Verified Purchaser Verified
so easy to set up. loved the sound and the wireless subwoofer is great ,really shakes the floor .
Excellent
Excellent
Excellent
Excellent
Excellent
It’s ok.
HTS400 18 May 2024 by Mr Justin (USA) Verified Purchaser Verified
I was excited because it sounded so good on the display model. Got it home and not so much. No adjustments besides preset and bass volume. And everything we watch has a different sound level. Some have to be all the way up to hear it. Others on 15 setting. Would not recommend
Average
Average
Average
Average
Average
Great sounds
HT-S400//C SP1 25 April 2024 by ys lee sg (Singapore) Verified Purchaser Verified
no regret of buying this system. used for 2 months now
Excellent
Excellent
Excellent
Disappointed the woofer always disconnected
HT-S400//C SP1 12 April 2024 by SHIVA SK (Singapore) Verified Purchaser Verified
I am writing to express my disappointment regarding the ongoing issues I am facing with my soundbar. Despite multiple attempts, the soundbar remains constantly disconnected from the woofer, leading to persistent cracking sounds I have tried troubleshooting on my end without success, and this recurring problem is causing significant frustration
Poor
Poor
Poor
Poor performance
HT-S400//C SP1 11 April 2024 by Wendy 168 (Singapore) Verified Purchaser Verified
Less than 3 months I face problem with the unit , not only I can’t find a human customer service that can handle , your what apps agent make me wait for days with promises made but to no avail
Fair
Average
Average
Great quality and fast bluetooth pairing
HT-SD40 30 March 2024 by Sat_P (United Kingdom)
I bought this to replace my old Yamaha YAS-207. The Yamaha soundbar was great quality, but the bluetooth pairing would fail with the Subwoofer 1 out of every 8-10 starts and this drove me crazy, so I sold it. I bought this Sony soundbar from the Sony rep at John Lewis in Bristol after he gave me a quick demo in store. I was very impressed at the quality for the price. Once I got it home and used it for a few weeks, the bluetooth pairing was lighting fast both with the subwoofer and my iPhone and iPad. After this experience, I would only go for Sony soundbars in future.
Good
Excellent
Excellent
Good quality overrall but..
HT-S400 12 March 2024 by darleneezeh (United Kingdom)
This sony soundbar has a good sound quality overall but is a bit too bassy, and can get noisy easily, especially in a small room. The setup was very easy. The subwoofer is the best part of this set, if placed correctly it has amazing quality. I would recommend it more for tv than for music.
Good
Good
Excellent
Sony - Soundbar
HTS400 12 January 2024 by crispie (USA) Verified Purchaser Verified
I recently purchased a lower priced Sony Model to complement my Sony Bravia TV. Together, I have a great TV and better audio. If you don't want to spend the extra on a high end sound bar. I recommend this unit.
Good
Good
Good
Excellent
Excellent
Very full, high definition sound
HTS400 19 November 2023 by PZNY (USA) Verified Purchaser Verified
I bought this as a replacement for a less expensive sound bar from another manufacturer and there is simply no comparison.
Excellent
Excellent
Excellent
Excellent
Excellent
Great basic sound system for simple user
HT-S400//C SP1 16 October 2023 by M9272 (Singapore) Verified Purchaser Verified
I am happy with the soundbar. Very easy to setup and use.
Good
Excellent
Excellent
Crystal clear sound
HT-S400 15 October 2023 by Main TV sound surround (United Kingdom)
Purchased today set up was a doddle and the sound is crystal clear Sony products are top class
Excellent
Excellent
Excellent
BASS
HT-S400 04 August 2023 by tedd guru (United Kingdom)
I Love the sound depth and ease of connectivity with Smart Tv even from different brands. The Sound bass is abit low for a music listener. Aside from that the aesthetic value is good for home decor.
Good
Excellent
Excellent
Acceptable
HT-S400//C SP1 02 July 2023 by Mark189 (Singapore) Verified Purchaser Verified
Serve the purpose, basic need, much better than original sound from TV
Good
Good
Good