Article ID : 00006656 / Last Modified : 08/15/2015

Error: The USB driver cannot be installed on this current Windows version.

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This error may occur because the USB driver is not compatible with computers running a 64-bit operating system. This applies to factory-installed 64-bit operating systems as well as operating systems that have been upgraded to 64-bit.

An upgraded driver may be available from the Sony Support Web Site at http://esupport.sony.com.