Article ID : 00007782 / Last Modified : 06/23/2014

The TV tilts forward when mounted to the stand.

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If the TV appears to be tilted forward when mounted to the stand, the mounting screws securing the TV to the stand may need to be tightened. Check the screws to ensure they are snug and that the TV is securely mounted to the stand.

If tightening the mounting screws does not resolve the issue, then it may be necessary to have a servicer evaluate the TV and stand.

For all Sony products (EXCEPT VAIO computers): To send your product to a Sony facility to be repaired or to check the status of the a repair, visit our eService web site.

  

For VAIO Computer products: Please call 1-888-4SONYPC (476-6972) for service information for your product. To check the status of your VAIO product repair, have your phone number or Best Buy service number available and call 1-800-433-5778.