Article ID : 00008990 / Last Modified : 06/12/2015

I cannot get the Bluetooth audio device to pair with my car stereo system.

Applicable Products and Categories of This Article

IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

If the Bluetooth® icon is not flashing and you have not been able to pair a Bluetooth portable audio device to the car stereo, reset the car stereo system and then pair the units again.

Also verify that the password or passcode  is the same during the pairing process.

IMPORTANT: If model-specific information is needed to complete these steps, refer to the operating instructions supplied with the product. Manuals are posted on your model support page.