Article ID : 00010128 / Last Modified : 04/21/2015

What is the question mark (?) icon displayed in the image list?

Applicable Products and Categories of This Article

One or more question mark (?) icons showing in the image list indicate any of the following.

  • The picture files were edited or modified with a computer, or the file format is not supported. Pictures edited or modified by a computer may not display on the digital photo frame. Ensure the pictures are saved in a compatible file format.
  • The image is a JPEG file created with a computer.
  • The picture does not have thumbnail image which is necessary for index display.

NOTE: If model-specific information about the file formats supported by your digital picture frame, refer to the operating instructions supplied with the product. Manuals are posted on your model support page.