IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.
This means that the Aspect ratio setting in the camera menu is set to the 16:9 mode. This setting is good for creating photos with a wide-screen look for displaying on an HDTV.
Change the Aspect ratio setting to 3:2 if you want to remove the black bars and return the camera back to the original aspect ratio.
NOTE: Refer to the operating instructions of the camera if model-specific information is needed to change the Aspect Ratio setting. Manuals are posted on your model support page.