Article ID : 00010800 / Last Modified : 05/11/2015

There are thick, black bars at the top and bottom of pictures when viewing on the LCD screen.

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This means that the Aspect ratio setting in the camera menu is set to the 16:9 mode. This setting is good for creating photos with a wide-screen look for displaying on an HDTV.

Change the Aspect ratio setting to 3:2 if you want to remove the black bars and return the camera back to the original aspect ratio.

NOTE: Refer to the operating instructions of the camera if model-specific information is needed to change the Aspect Ratio setting. Manuals are posted on your model support page.