Article ID : 00014340 / Last Modified : 11/30/2016

Error: Page is too large to be displayed or memory limitation error appears when using the Internet browser on the TV.

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IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

These messages are an indication that the web page being accessed requires too much memory. These message will appear because a TV has less memory than a computer. Unlike many computers, TVs are not designed with the capability to add additional memory.

If the same content is available from an Internet video app or widget on the TV, we recommend viewing them from there instead of from the Internet browser. Some examples of this are, the Facebook® app, and the YouTube® app.

NOTE: The browser may freeze or display a white page if a page is too large or contains content that cannot be played by the built-in browser. In this case, we recommend viewing this site on a computer or other Internet capable device.

To exit the white screen, enter a different URL.

  1. Using the supplied remote, press the OPTIONS button.
  2. Select Enter URL.

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  3. Press the Enter button.

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