IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.
These messages are an indication that the web page being accessed requires too much memory. These message will appear because a TV has less memory than a computer. Unlike many computers, TVs are not designed with the capability to add additional memory.
If the same content is available from an Internet video app or widget on the TV, we recommend viewing them from there instead of from the Internet browser. Some examples of this are, the Facebook® app, and the YouTube® app.
NOTE: The browser may freeze or display a white page if a page is too large or contains content that cannot be played by the built-in browser. In this case, we recommend viewing this site on a computer or other Internet capable device.
To exit the white screen, enter a different URL.
- Using the supplied remote, press the OPTIONS button.
- Select Enter URL.
- Press the Enter button.
- A separate article is available if you are getting a different error message or error codes when accessing or updating Internet content.
- If this error or Too much memory is required to display this page. appears when using the YouTube app, contact Sony® customer support for further assistance.
- Another article about an error media file could not be played appears when using the Opera Internet browser of the Android TV is available.