A hard reset should be done if the player becomes unresponsive.
- Make sure the player is turned on.
- On the front of the player, press and hold the CONNECT and EJECT buttons at the same time until the EJECT button continuously blinks an amber light.
- When the amber light begins to blink on the EJECT button, release both buttons.
NOTE: The player will turn off and restart.
- After the restart completes, check if amber light is still blinking on the EJECT button. Press and hold the EJECT button until the amber light blinks rapidly.