Article ID : 00017214 / Last Modified : 08/16/2015

How can I access the Windows Recovery Console?

Applicable Products and Categories of This Article

The Windows Recovery Console is only available within a genuine retail copy of Windows® 7.

NOTE:  Due to licensing agreements with Microsoft®, Sony® does not include the entire retail copy of the Windows 7 on Sony's Recovery DVD's.

To repair or reinstall factory imaged software, the recovery media for the computer should be utilized.