Article ID : 00017284 / Last Modified : 08/16/2015

Vertical or horizontal lines appear on the LCD screen.

Applicable Products and Categories of This Article

If vertical or horizontal lines appear on the LCD screen as shown below, even after setting the camera to any mode, internal damage may have occurred and service may be required.

For all Sony products (EXCEPT VAIO computers): To send your product to a Sony facility to be repaired or to check the status of the a repair, visit our eService web site.


For VAIO Computer products: Please call 1-888-4SONYPC (476-6972) for service information for your product. To check the status of your VAIO product repair, have your phone number or Best Buy service number available and call 1-800-433-5778.