Article ID : 00020268 / Last Modified : 07/23/2019

Which file formats are supported by the PlayMemories Mobile app for transfer?

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IMPORTANT: Not all cameras have Wi-Fi® capability. For more details, refer to the instruction manual supplied with the camera. Manuals are posted on your model support page.

The PlayMemories Mobile™ app can be used to transfer supported file formats  for images and videos to a mobile device.


  • Still images taken in 3D will be transferred to the mobile device as a JPEG (2D) file.
  • PlayMemories Mobile version 2.0 and above supports the transfer of MP4 video file.
  • For PlayMemories Mobile app version 2.0 and above, the images can be transferred to a mobile device in various sizes:
    • Original
    • 2M
    • VGA
  • The following file formats cannot be transferred to a mobile device using the PlayMemories Mobile app:
    • AVCHD movies.
    • Audio files recorded using the HDR-MV1 in .WAV file.
    • Movies recorded in PS mode, HS120 mode or HS240 mode cannot be transferred to an Apple® iOS® mobile device.
    • Portrait orientation movies in MP4 file format with a resolution of 1080 or higher cannot be transferred using an iPhone® 4 mobile digital device.

Example of movies that were recorded by the following devices that cannot be transferred to a mobile device using the PlayMemories Mobile app:

  • HDR-MV1: MP4 (1920x1080)
  • Action Cam: HQ mode (1920x1080)
  • DSC-TX300V (1440x1080)

The images are stored in the PlayMemories Mobile folder in the Gallery when using an Android™ operating system. When using the iOS® operating system, the images are stored in the Camera Roll.