Article ID : 00020268 / Last Modified : 07/23/2019

Which file formats are supported by the PlayMemories Mobile app for transfer?

    IMPORTANT: Not all cameras have Wi-Fi® capability. For more details, refer to the instruction manual supplied with the camera. Manuals are posted on your model support page.

    The PlayMemories Mobile™ app can be used to transfer supported file formats  for images and videos to a mobile device.

    NOTES:

    • Still images taken in 3D will be transferred to the mobile device as a JPEG (2D) file.
    • PlayMemories Mobile version 2.0 and above supports the transfer of MP4 video file.
    • For PlayMemories Mobile app version 2.0 and above, the images can be transferred to a mobile device in various sizes:
      • Original
      • 2M
      • VGA
    • The following file formats cannot be transferred to a mobile device using the PlayMemories Mobile app:
      • AVCHD movies.
      • Audio files recorded using the HDR-MV1 in .WAV file.
      • Movies recorded in PS mode, HS120 mode or HS240 mode cannot be transferred to an Apple® iOS® mobile device.
      • Portrait orientation movies in MP4 file format with a resolution of 1080 or higher cannot be transferred using an iPhone® 4 mobile digital device.

    Example of movies that were recorded by the following devices that cannot be transferred to a mobile device using the PlayMemories Mobile app:

    • HDR-MV1: MP4 (1920x1080)
    • Action Cam: HQ mode (1920x1080)
    • DSC-TX300V (1440x1080)

    The images are stored in the PlayMemories Mobile folder in the Gallery when using an Android™ operating system. When using the iOS® operating system, the images are stored in the Camera Roll.