Article ID : 00022004 / Last Modified : 07/23/2019

How to run hardware diagnostics using the VAIOCare version 8 software.

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Follow the steps below to diagnose specific hardware device issues:

  1. Press the Assist button on the computer.
  2. VAIOCare™ utility will launch the Troubleshooting utility.
  3. Click Advanced Tools. Image
  4. Click Diagnostics. Image
  5. Choose the desired test. (Example: Hard drive, memory etc.)

    NOTE: For this example we will choose the Hard disk drive test.Image

  6. Click either Hard disk drive - quick test or the Hard disk drive - extensive test.
  7. The test progress will be displayed within the VAIOCare window. Image
  8. Click OK once the test is completed. Image
  9. Results will be displayed. Image