Article ID : 00025262 / Last Modified : 08/16/2015

The television will not change or switch video inputs.

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Follow this procedure to troubleshoot if the television will not change or switch video inputs.

IMPORTANT: For specific information regarding any of the steps below, consult the instruction manual of the television.

  1. Ensure the television remote control is set appropriately to operate the TV functions.

    NOTE: Depending on the television remote control being used, press the TV FUNCTION button or move the TV/VTR switch to the TV position.

  2. Attempt to change the video inputs.
  3. If the video inputs still do not appear to be changing, check if the television has Video Label options.
  4. If the television has Video Label options, ensure they are set appropriately.

    NOTES:

    • Some Video Label options have a SKIP setting that will allow video inputs to be skipped.
    • Some Video Label settings may override access to other video inputs.
    • Some video inputs will only appear if a connection is established to the video jack on the television.