Article ID : 00025682 / Last Modified : 08/16/2015

There is no sound when the AUDIO OUT jack of a TV is connected to the TV AUDIO IN jack of the Home Theater System.

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Follow the steps below to troubleshoot this issue.

  1. Ensure the cables have been securely connected to the proper jacks on both products.
  2. Press the FUNCTION button on the Home Theater Remote Control until TV is displayed on the front panel.
  3. Try increasing the volume level on the television.
  4. Make sure the television has been setup to output sound through its AUDIO OUT jack.

    IMPORTANT: Depending on your television, it may be necessary to disable the internal speakers of the TV or set the audio output of the TV to FIXED or VARIABLE . If necessary, refer to the instruction manual of your television.