Article ID : 00029166 / Last Modified : 08/16/2015

The stereo system or receiver will not turn off.

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Follow this procedure to troubleshoot if the stereo system or receiver will not turn off.

  1. Unplug the stereo system or receiver from the AC outlet.
  2. Check the speaker connections.
  3. Plug the stereo system or receiver securely into a working AC outlet.
  4. Press the power button on the front of the stereo system or receiver.
  5. If the issue is still unresolved after completing all of the troubleshooting steps, service will be required.