Article ID : 00030142 / Last Modified : 03/31/2019

Error: NO MUSIC Appears on the Car Stereo Display

Applicable Products and Categories of This Article

IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

Music won't play back and the NO MUSIC error message is displayed on the car stereo:

  • If you are playing a disc that has no music files.

    • Eject the disc and insert a music CD in the unit.
  • If you have a USB device with no music files or the music files are not in a compatible format.

    • Connect a USB device that contains compatible music files ( MP3 / WMA / WAV / AAC / FLAC / ALAC / AIFF / DSF / DSDIFF ). Check your manual for compatible audio formats for your car stereo. Manuals are posted on your model support page.
    • If your USB device supports multi-partitions, the music files must be on the first partition.