Article ID : 00032122 / Last Modified : 07/23/2019

The charge indicator flashes or does not illuminate at all when attempting to charge a battery.

    Follow the steps below to troubleshoot this issue.

    IMPORTANT: It is recommended that you only use a Sony® brand rechargeable battery.

    1. Remove the battery from the camcorder or charger.
    2. Ensure the metal contacts on the battery are free of corrosion.

      NOTE: If necessary, the metal contacts can be cleaned using a soft cloth.

    3. Reinsert the battery into the camcorder or charger.

    If the issue is still unresolved, then the battery may need to be replaced. If still unresolved after trying a replacement battery, then service may be required. Go to Product Repair.