Article ID : 00032748 / Last Modified : 03/03/2015

How to clean the television screen and cabinet.

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Unplug the TV from the electrical outlet before cleaning. The proper cleaning procedure for the screen depends on the type of television you have. Refer to the information below for specific instructions on how to clean various types of television screens.

WARNING: There is a risk of personal injury. Make sure your hands are not wet when plugging or unplugging the TV power cord from the electrical outlet. If your hands are wet there is a risk of electric shock.

WARNING: There is a risk of hardware damage. Do not rub the screen. Rubbing the screen may cause any anti-reflective coating to be scratched.

WARNING: There is a risk of hardware damage. Do not use any type of window cleaner, abrasive pad, paper towels, scouring powder or solvents (such as alcohol, paint thinner or benzene). These items will damage the screen of the television and can scratch the cabinet finish.

  • Direct-View (standard) CRT : Use a soft, lightly-damp cloth. If it's extremely dirty, a dilute mild soap solution may be used. Wipe using small circular motions, moving the cloth from top to bottom. The use of glass cleaner or cleaning solutions will not harm the screen but can cause discoloration of the bezel of the television.
  • CRT Rear-Projection with a screen shield: Wipe the screen shield with a dry or lightly-damp soft cloth. If it's extremely dirty, a dilute mild soap solution may be used. Screen shields may have a tendency to streak while cleaning; if this happens, use a dry cloth and lightly buff the screen using small circular motions, moving the cloth from top to bottom.
  • CRT Rear-Projection without a screen shield: Rear projection TVs without a screen shield should be cleaned with a special screen cleaning product and microfiber cloth. Screen-cleaning kits are available at your local TV service center or electronics store. Wipe the screen using small circular motions, moving the cloth from top to bottom, or side to side, following the direction of the ridges on the screen.

For a television cabinet, use a soft, lightly-damp cloth to remove dust and fingerprints. Speaker grills should be wiped with a soft, dry cloth.

NOTE: For model-specific information about your television, refer to the operating instructions supplied with the product. Manuals are posted on your model support page.