Article ID : 00032770 / Last Modified : 08/16/2015

There is no sound or very low volume from one of the speakers.

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Follow the steps below to troubleshoot if there is no sound or very low volume from one of the speakers.

  1. Ensure the speaker balance on the stereo system is set to the center position.
  2. Ensure the speaker wire is connected properly to the back of the stereo system.
  3. If the issue is not resolved, replace the speaker wire.
  4. If the issue is still not resolved, remove the speaker connections from the stereo system.
  5. Connect the right speaker to the left speaker input on the stereo system.
  6. Connect the left speaker to the right speaker input on the stereo system.

NOTES:

  • If the speaker is now working, but the other speaker now has the problem, then the stereo system requires service.
  • If the same speaker continues to have the problem, then the speaker is faulty and should be repaired or replaced.