Article ID : 00050243 / Last Modified : 03/29/2019

I Can't Hear Sound from the Subwoofer

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    Connection or interference issues cause most wireless transmission issues to occur.

    The on/standby indicator on the subwoofer is a good starting point for troubleshooting. Take a look at the on/standby indicator on the subwoofer, then follow the steps below that best match the indication that you see.

    Below is an example of where the indicator will be on the subwoofer:

    Sub Link/standby indicator

    The indicator is off 

    The indicator flashes red 

    The indicator flashes slowly in green or is lit in red 

    The indicator flashes quickly in green 

    No sound from the subwoofer of HT-CT390