IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.
Follow the instructions according to the compatible device type to resolve this issue.
Screen Mirroring Compatible Device
Make sure to set the input of your TV to Screen Mirroring.
Wi-Fi Direct® Compatible Device
Turn on the Wi-Fi Direct feature. Your TV type and operating system determines these steps.
Check the Channel Frequency on the Router
If the issue still occurs, change the wireless channel frequency on the router between channels 1 and 11.
- BRAVIA won't appear on the compatible devices if you set it to 12 or 13 channel frequency.
- Contact your Internet Service Provider or check your wireless router manual for more information.
*Android and Android TV are trademarks of Google LLC; Oreo is a trademark of Mondelez International, Inc. group.