IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.
An error Feature is not available or Service cannot be accessed at this time may appear for the following reasons:
If the error still appears, follow these steps:
- Perform a Refresh Internet Content.
Note: Check to the TV manual for details. Manuals are posted on your model support page.
- Test the app.
Note: If the issue occurs, continue to the next step.
- Make sure the TV has an active internet connection.
- Reset the TV to factory settings.
- Manually set an IP address on your device.