Article ID : 00089046 / Last Modified : 10/30/2018

Can't Switch the Connection to Another Audio Device When Using the Music Center (SongPal) App on My Apple Device

Applicable Products and Categories of This Article

IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

To resolve this issue, turn off the Bluetooth® function on the following Apple® iOS® device and then turn it back on:

  • iPhone® mobile device
  • iPad® mobile digital device
  • iPod® portable player

IMPORTANT: Make sure to install the latest software update on your audio device in order to use Music Center (SongPal™) app.

  1. On the HOME screen, tap the Settings menu.

    Settings on iOS

  2. Under the Settings menu, tap Bluetooth.

    Bluetooth on iOS

  3. Set the Bluetooth to Off.
  4. Set the Bluetooth to On.
  5. Tap the device name that you want to connect to.

    iOS Bluetooth Items

  6. Open the Music Center (SongPal) app to see the connected audio device.

    Connected Audio Device in Music Center

Related Info

Compatible Audio Devices with Music Center (SongPal) App