Article ID : 00123480 / Last Modified : 09/25/2017

Spotify Doesn't Play in a Music Center (Songpal) Group

Applicable Products and Categories of This Article

IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

Before You Start

  • The Music Center (Songpal™) website provides a list of models that support the network connected functions such as Wireless Multi-Room, Wireless Surround, and Wireless Stereo.
  • Update the audio device to the latest software version before using the Music Center network functions.

Turn on the Network Standby Function

Activate the Network Standbyor Remote Start function of all the devices that are set up as Wireless Multi-Room, Wireless Surround and Wireless Stereo in the Music Center (Songpal) app to allow the Spotify® digital music service to play music. Check the specifications or supplied operations guide for information on the device settings. Manuals are posted on your model support page.

For SRS-X77/X88/X99:

Tap and hold the ON button until the Standby indicator lights up in orange.

For SRS-ZR7:

Press and hold the Image(POWER)/PAIRING button and the FUNCTION button simultaneously until the Power and Pairing(POWER) indicator lights up in orange.

For HT-NT3/ST9/XT3 and STR-DN860/DN1060:

On the supplied remote control, press the HOME button.

  1. Select Setup.
  2. Select Network Settings.
  3. Select Remote Start.
  4. Select On.

Related Info:

Change the Name of an Audio Device in the Music Center (Songpal) App