Article ID : 00142042 / Last Modified : 04/28/2017

Some Keys of the Android TV's Remote Control Don't Work After I Set up the IR Blaster Function

Some of the buttons on your Android TV's remote control may not work for your set-top box when you use the IR Blaster function.

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Applicable Products

IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

Solution

As the set-top box may not be recognized properly after you've completed the IR Blaster setup, some keys of your Android TV's™ remote control may not work for the set-top box. Follow the steps below to perform IR Blaster setup, then check if it works properly:

IMPORTANT: Make sure that the IR Blaster has been properly positioned in front of the set-top box.

Place IR Blaster in front of the set-top box

  1. On the supplied IR remote control, press the HOME button.
  2. Under the Settings category, select Settings.
  3. Under the TV category, select External inputs.
  4. Select IR Blaster setup.
  5. Select Supported Model List.
  6. Select Set-top box.
  7. Enter the TV service provider or manufacturer.
  8. Search for the model name.
  9. Select your device.

    Note: Enter three or more characters as a search keyword.

Related Info

I Can't Turn Off or Turn On the Set-top Box when I use the IR Blaster Function