Article ID : 00167937 / Last Modified : 06/21/2017

I Can't Turn Off or Turn On the Set-top Box when I use the IR Blaster Function

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Applicable Products

IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

Solution

Follow the steps below to turn off or turn on the set-top box with your Android TV's™ remote control through IR Blaster function:

  1. On the supplied remote control, press the ACTION MENU button.
  2. Select Menu.
  3. Select Power (STB).

    Power STB

The set-top box will turn off. Follow the same steps to turn on the set-top box with the TV's remote control through IR Blaster function.

Note:

  • Sony can't guarantee compatibility with third party devices. Some cable boxes will turn on and off with the TV's remote. However, there are some that don't. This is merely a compatibility issue.
  • The pictures below show additional controls that may be available under Media controls and Shortcuts.

    Available options in Media controls

    Available options in Shortcuts