Article ID : 00149925 / Last Modified : 05/30/2017

DEMO Appears on the Display Panel and the Remote Control Buttons Don't Work

    Applicable Products

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    Solution

    If this occurs, the DEMO mode is on. While the DEMO mode is on, you can't turn off your device using the Power button or display the menu when you press the HOME button.

    To cancel the DEMO mode, press and hold the INPUT and Power buttons simultaneously on the front panel of your device for more than five seconds.