Article ID : 00152691 / Last Modified : 02/07/2019

Can't Get New Channels on My TV

Applicable Products and Categories of This Article

IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

If your TV doesn't automatically receive new broadcast services, follow the steps according to your TV type:

Android TV™ Models

  1. On the supplied remote, press the HOME button.
  2. Select Settings or the Gear icon icon.
  3. Under TV, select Channels.
  4. Select Channel setup.
  5. Select Cable/Antenna.
  6. Select Signal type.
  7. Select Antenna.
  8. Select Add digital channel.
  9. Select YES.

Other TV Models

The steps to scan new channels vary depending on the available settings for your TV. Check your manual for model-specific information. Manuals are posted on your model support page.

  • Setting A
    1. Press the HOME button.
    2. Under Settings, select Preferences.
    3. Select Channel.
    4. Select Signal Type.
    5. Select Antenna.
    6. Select Add Digital Channels.
    7. Select OK.
  • Setting B
    1. Press the HOME button.
    2. Under Settings, select Preferences.
    3. Select Channel.
    4. Select Signal Type.
    5. Select Antenna.
    6. Select Auto Program.
    7. Select OK.
  • Setting C
    1. Press the HOME button.
    2. Select Settings.
    3. Select Digital Set-up.
    4. Select Digital Auto Tuning.
    5. Select Yes.

*Android TV is a trademark of Google LLC.