Article ID : 00170559 / Last Modified : 06/13/2018

Can't Connect the Android Auto App to the Car Stereo

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IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

Check the supplied manual for steps on how to connect your Android™ phone to the car stereo receiver. Manuals are posted on your model support page.

Follow these steps to make sure the restrictions or permissions settings are setup correctly:

  1. On your Android phone, start the Android Auto app.
  2. Tap on the Settings icon.

    Android Auto Settings

  3. Select Connected cars or Accepted Cars.
  4. Set Add new cars to Android Auto to ON.

    Android Auto Add Cars

Note: If the receiver is included in the Rejected cars list, delete the receiver from the list and add it again.