Article ID : 00199486 / Last Modified : 06/13/2018

The Apple CarPlay App Won't Connect to My Car Stereo

Applicable Products and Categories of This Article

IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

Follow these steps to set up the restrictions and permissions settings on your iPhone® cell phone to connect the CarPlay app to the car stereo receiver. Check your device manual for details on how to connect your cell phone. Manuals are posted on your model support page.

  1. On your cell phone, tap Settings.
  2. Tap General.
  3. Tap Restrictions.
  4. Tap CarPlay.
  5. Set Disable Restrictions to ON.

    CarPlay App