Article ID : 00179764 / Last Modified : 10/20/2018

Bluetooth Device Connection Issues with 2017 and 2018 Android TVs

Applicable Products and Categories of This Article

IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

Follow the steps provided based on the symptom of your device to troubleshoot connection issues that may occur between your Bluetooth® and Android TV™ devices.

No sound from your Bluetooth device

Sound distortion or the audio isn't synchronized.

The sound echoes.

Can't change the soundbar volume with the TV remote control.

The Bluetooth device doesn't turn off when I turn off the TV.

Can't connect the soundbar through Bluetooth connection

Related Info

Can I Use Bluetooth Headphones with My Android TV?

*Android TV is a trademark of Google LLC.