Article ID : 00236332 / Last Modified : 09/01/2020

After connecting or disconnecting wired headphones, the TV sound no longer outputs from Bluetooth devices

    To correct this condition, perform one of the following procedures to re-establish the Bluetooth® connection and improve the sound.

    • On the Bluetooth device, disconnect and reconnect the TV.
    • On the Bluetooth settings of the TV menu, disconnect and then reconnect the Bluetooth device.

      Note: The steps below allow you to re-establish the Bluetooth connection on your TV without releasing the pairing from the Bluetooth device.

      1. Press the HOME button on the remote control.
      2. Select Settings.
      3. Select Remotes & AccessoriesBluetooth settings → Bluetooth device name → Disconnect.
      4. Select the Bluetooth device name → Connect.