IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.
One of the following steps may resolve the issue, so check your TV's sound after you complete each step. If you need model-specific instructions, check the manual. Manuals are posted on your model support page.
- Set the Sound mode to Standard.
- Set Surround to OFF.
- Set DSEE to OFF.
- Set Advance Auto Volume to OFF.