Article ID : 00184870 / Last Modified : 11/20/2017

The TV Screen Flickers When Playing a Blu-ray Disc or DVD on the 4K Ultra HD Blu-ray Disc Player

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    This issue occurs if your TV isn't compatible with 24p video. Follow the steps below to resolve the issue:

    • If your TV has a Deep Color setting, turn it Off.
      • Check your TV manual for more information.
    • On your Blu-ray Disc™ player, set the HDMI Deep Color setting to Off.

    • On your Blu-ray Disc player, set the 24p Output settings to Off.