Article ID : 00204688 / Last Modified : 11/29/2018

Error: Cannot connect to the server. Please try again later Keeps Appearing on My aibo App

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This error appears when aibo can't establish a connection. An error Cannot connect to the server, may also appear when you're trying to teach aibo a new trick or when you change aibo's settings.

Restart aibo when you encounter this error.

  1. Press and hold the power button on the back of aibo's neck for two seconds to turn aibo off.
    aibo's power button and LED indicator
    • aibo is off when the status LED above the power button turns off.
  2. Press and hold the power button again for two seconds to turn aibo on.
    • The status LED lights green when aibo is on.
    • Make sure not to press the power button again as aibo takes some time to move during this period.
  3. After aibo turns on and walks around, perform the steps for teaching aibo a trick or the steps for changing aibo's settings.