Article ID : 00225721 / Last Modified : 06/20/2022Print

Sometimes my TV doesn't respond when I say "OK Google"

    Changing the TV position setting may improve this condition.

    • Check the TV position setting.
      1. Go to the TV Settings screen. This step may vary, follow the steps according to the TV menu options:
        • Press the Quick setting button, then select Settings. (For models released in 2019 or later)
        • Press the HOME button, then select Settings. (Other models)
      2. This step will vary depending on your model. Follow the steps according to the TV menu options:
        • Select Display & SoundSoundTV positionFront Position Style or Back Position Style/Wall Mount.
        • Select Display & SoundTV positionTable-Top stand or Wall Mount.
        • Select SoundTV positionTable-Top stand or Wall Mount.
      3. Say "OK Google" clearly and louder than the TV sound.

      Note: If the room is too noisy, move closer to your TV or use the MIC button on the TV remote control.