Sony Support

Article ID : 00226299 / Last Modified : 04/20/2022Print

I didn't say "OK Google" but the Google Assistant came up

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    • If the phrase OK Google comes from the TV, for example during a commercial, the TV's built-in microphone might react to it. Press the BACK button on the remote control to cancel the Google Assistant ready status.
    • Make sure your TV position setting is properly set for either wall mount or table-top stand.

      TV position setting:

      1. Open the Settings screen:
        • Using the Quick Settings button:
          1. On the supplied remote, press the gear icon (Quick settings) button.
          2. Select gear icon Settings.
        • Using the Home button:
          1. On the supplied remote, press the HOME button.
          2. Select gear icon Settings.
      2. Select Sound or select Display & Sound, and then select Sound.
      3. Select TV position.
      4. Select Table-Top stand or Wall Mount.

    Notes:

    • Google Assistant may also pop up after hearing the phrase OK Google from a TV broadcast if the Accessibility (Screen Reader or Talkback) setting is on.

      To stop the Screen Reader or TalkBack:

    • If you don't use or want to use Google Assistant, disable Google Assistant detection.

      Select your TV type for details:

      For Google TV®

      For Android TV®