The Voice Assist function doesn't work or recognize my commands
Connect the headphones to a Voice Assist compatible mobile device, then quickly press and release the Power/Play/Call button twice. This will activate the Voice Assist (Google™ app, Siri®) feature.
- The power will turn off if you hold the Power/Play/Call button too long.
- The WI-C200 and WI-C310 wireless headphones don't support Alexa™ personal assistant.
The Voice Assist may not hear or not recognize a command if the microphone is covered by or rubbing against your clothes. Make sure the position of the microphone (A) on the back side of the controller is away from your clothing or other objects.