Originally Posted: 11/13/2020
Dear Valued Sony Customer,
We recently updated the software for the BRAVIA® television models listed below.
This update may have created technical issues and we are aware of reported performance concerns.
Please refer to these articles for more details:
- TV has no sound or picture when connected to a PS5 with an HDMI cable
- Why is the text on the TV blurry when receiving a 4K 120Hz signal from another device?
Our team is investigating and working to address the issues in a software update.
Thank you for your patience.
- XBR-X900H Models
- XBR-X90CH Models
Note: Not all models are sold in all countries/regions.