Article ID : 00261549 / Last Modified : 04/23/2021

How to display Subtitles (Closed Captions)

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    Closed Captions are typically transcriptions of the audio portion of content displayed on the TV screen. They include sound effects and scenic narration, but whether non-speech elements are available depends on the content.

    Display Closed Captions on the TV screen

    The Closed Caption feature is enabled by pressing the CC (Subtitle) button on the TV remote control.
    Content for which Closed Captions are available are as follows:

    • TV broadcasts: Closed Captions may not be available for some TV broadcasts.
    • Apps: Whether a given app supports the Closed Caption feature depends on the app. Some apps, such as Netflix, enable Closed Captions by using their own setting menu instead of pressing the CC (Subtitle) button on the TV remote control. In addition, some apps can change the text size and color.
      • Visit the support site of the apps for detailed information, including how to enable features.
      • As of February 2021, the above information is confirmed. The specification of Netflix is subject to change without notice.

    Customizing the Closed caption for TV broadcast

    1. On your TV remote control, press the Quick Settings button.
    2. Select Settings and then press the Enter button.
    3. Press the Down arrow button to select System, and then press the Enter button.
    4. Press the Down arrow button to select Accessibility, and then press the Enter button.
    5. Select Captions and then press the Enter button.
    6. Select Cable/Antenna and then press the Enter button.
    7. Press the Down arrow button to select Digital CC options, and then press the Enter button.
    8. Press the Down arrow button to select Custom, and then press the Enter button.
    9. Press the Down arrow button to select the item you want to change from Character size, Character style, Character color, Character opacity, Edge type, Edge color, Background color, Background opacity, Window color, and/or Window opacity. Character opacity, Edge color, Background opacity, and Window opacity can be selected after Character color, Edge type, Background color, and Window color are selected respectively.

    Enabling Closed Captions from the Settings for apps

    1. On your TV remote control, press the Quick Settings button.
    2. Select Settings and then press the Enter button.
    3. Press the Down arrow button to select System, and then press the Enter button.
    4. Press the Down arrow button to select Accessibility, and then press the Enter button.
    5. Select Captions and then press the Enter button.
    6. Press the Down arrow button to select Streaming & other content, and then press the Enter button.
    7. Select Display and then press the Enter button.

    Note: You can also change the language, text size, and color of the text in this Captions menu.