Article ID : 00271513 / Last Modified : 12/07/2021

The drone aircraft and camera don't communicate with each other

    Check the following and see if the issue is resolved after each step:

    • The USB cables may not be connected. Make sure that the cables connecting the aircraft to the gimbal and the gimbal to the camera are both properly connected.
    • Make sure that the camera is turned on.
    • Disable USB Power Supply setting on the camera.
    • Enable PC Remote Function on the camera.