IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.
This page introduces Frequently Asked Questions (FAQs) on Connectivity for REON PRO Plus.
What should I do when I change my smartphone model?
After reinstalling the app, press the Power button on the device for about 15 seconds to reset it, and then connect it
RNP-P1
After reinstalling the app, press and hold [SMART] button about 5 seconds to unregister app, and then connect it.
Are there any smartwatch features like lifelogging or notifications?
How many devices can I connect to one smartphone at the same time?
Only one device can be connected to a smartphone at a time. You must unpair the device from one smartphone before using it with another.
How can I connect a device with a smartphone when it is already connected to another smartphone?
You must unpair the unit from one smartphone before using it with another.
What wireless communication methods are supported?
Bluetooth® 5.0 Low Energy is supported.
Can I use it with my iPad / iPod touch?
Which smartwatches are compatible?
The REON POCKET works with Apple Watch.
See here for further details on the compatible models and OS versions.
It is not compatible with smartwatches that run Wear OS by Google.
I can't update my device. What should I do?
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Check here to see if the app is compatible with your smartphone version and model.
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Wait about two minutes after the update has failed.
While charging the device, place your smartphone near the device and launch the app.
The app will automatically launch the update screen.
Next, follow the instructions on the app screen and tap the [OK] button to try updating again.
Can I use the REON POCKET without a smartphone?
The REON POCKET won't connect to my smartphone. What should I do?
The REON POCKET disconnects frequently