The WH-1000XM6 headphones react incorrectly when using the touch sensor

When using the touch sensor control panel on your Sony headphones, it's important to understand how the angle of wearing and the direction your head is facing can affect its functionality.

When you swipe your finger forward or backward or up/down on the touch sensor control panel, the touch sensor control panel may not work correctly depending on the angle of the wearing or the direction your head is facing.

• When you swipe your finger forward or backward, make the movements perpendicular to the headband.
  
• When you swipe your finger up or down, make the movements parallel to the headband.
  

Note: When connected with the computer, depending on the computer application you are using, certain applications may not support touch sensor operations. In such cases, it is recommended to use the computer application for control.