Article ID : SX665902 / Last Modified : 09/15/2026Print

    How to turn off the Xperia device protection

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    Follow the troubleshooting steps according to the operating system on your device.

    Remove your Google™ account(s) from the device to disable device protection

    Android™ 9 or higher

    1. Find and tap Settings → Accounts/ Passwords and accounts.
      For Android 17 and later: Find and tap Settings → Accounts and backup → Manage accounts.
    2. Tap a Google account.
    3. Tap REMOVE ACCOUNT → REMOVE ACCOUNT.
    4. If this is the only Google account on the phone, you'll need to enter your phone's pattern, PIN, or password for security.
    5. Repeat the procedure for additional accounts.

    Android 8.x

    1. Find and tap Settings → Users & accounts.
    2. Tap a Google account.
    3. Tap REMOVE ACCOUNT → REMOVE ACCOUNT.
    4. If this is the only Google account on the device, you'll need to enter your device's pattern, PIN, or password for security.
    5. Repeat the procedure for additional accounts.

    Android 6.0 or 7.x

    1. Find and tap Settings → Accounts & sync.
    2. Tap a Google account.
    3. Tap REMOVE ACCOUNT → REMOVE ACCOUNT.
    4. If this is the only Google account on the device, you'll need to enter your device's pattern, PIN, or password for security.
    5. Repeat the procedure for additional accounts.