STR-DN840

7.2 Channel Home Theater AV Receiver / Included components may vary by country or region of purchase: RM-AAU170, RM-AAU169

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End of support notification for products using the Windows 7 operating systemOriginally Posted: 10/16/2019 Dear valued Customers, Microsoft® Corporation has announced that they will end their support of the Windows® 7 operating system on January 14, 2020, at which point, security updates
Discontinuation TV SideViewCliquez ici pour la version française (Click here for French version). Video & TV SideView services were discontinued in October of 2019.
Does the AV Receiver or Sound Bar Support 4K Pass-Through?Your device supports the 4K pass-through feature if the 4K video isn't encrypted with a High-bandwidth Digital Content Protection System Revision (HDCP) 2.2. Do we have AV receivers that support HDCP 2.2? These
vTuner Network Service TerminatedDear Valued Sony Customer, As of October 5, 2015, the vTuner Internet radio streaming service has been terminated on Sony® devices. We sincerely apologize for any inconvenience.
Can I connect Bluetooth headphones to the audio receiver?The audio receiver does not support the Bluetooth® HSP (Headset Profile), that allows the use of Bluetooth headphones or headsets. To use Bluetooth headphones or headsets, the headphones must have a separate Bluetooth
The update is taking a long time or does not seem to be updating at all.WARNING: There is a risk of hardware damage. After the update package is downloaded, the AV receiver will install the update. Do not turn off the AV receiver while the update is being installed. IMPORTANT: Updating
Notice of Limited Warranty Updates for Sony Electronics Inc. and Sony of Canada Ltd.Dear Sony customer: Sony Electronics Inc. (for purchases made in the United States) and Sony of Canada Ltd. (for purchases made in Canada) (collectively “Sony”) updated the terms of the Limited Warranties that accompany
PROTECT or PROTECTOR is flashing in the display of the home audio deviceIf the words PROTECTOR and PUSH POWER appear in alternating sequence on the display of your home audio device, or if the word PROTECT or PROTECTOR appears, there may be an external speaker issue or connection issue
[VIDEO] Sound enhancements on the Music Center AppLooking to get the most out of your Sony speakers? Hang out with Simeon as he covers the sound enhancement features of the Sony Music Center app. -DpKXKuVSO4
There is no sound when using a TV or audio system with the ARC/eARC featureThis article is provided to help troubleshoot the Audio Return Channel (ARC) or Enhanced Audio Return Channel (eARC) feature not working with your TV and audio system when both are compatible with the HDMI® ARC/eARC

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STR-DN840

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