Article ID : 00299693 / Last Modified : 08/26/2026Print

    [VIDEO] How to pair an Android or Apple device to a CRE-C10 or CRE-E10 hearing aid

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    You can pair your Sony Self-Fitting OTC Hearing Aids using the Sony | Hearing Control app. The following videos show how to pair the CRE-C10 or CRE-E10 Self-fitting OTC Hearing Aids.

    Select your version of the Sony | Hearing Control app, and then follow the instructions in the corresponding video.

    App version 3.3

    This video covers how to pair your smartphone with your Sony OTC Hearing Aids using the Sony | Hearing Control app

    App version 3.1

    Hang out with Jackie as she walks you through how to pair your Android™ or Apple® mobile device to a CRE-C10 or CRE-E10 Self-fitting, Over-the-Counter, Prescription Grade Hearing Aid