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    Sony SupportOTC Hearing Aids

    CRE-E10

      AllDownloadsManuals & WarrantyQuestions & Answers
      Product Alerts

      Popular Topics

      Quick Setup for the CRE-E10 Self-fitting OTC hearing aids
      Reset MFi pairing for the CRE-E10 OTC hearing aids with your iPhone
      Troubleshooting tips for charging the CRE-C20 and CRE-E10 OTC Self-fitting Hearing Aids
      Clean and maintain the OTC Self-fitting Hearing Aids
      Helpful tips for pairing the OTC Hearing Aids to your Apple device
      How does the Sony|Hearing Control app work with the CRE-E10 OTC hearing aid?
      Can I use a phone while wearing the OTC hearing aid?
      How do I use my CRE-E10 OTC hearing aid for streaming audio and phone calls?

      Product Alerts

      • End of support notification for products using the Windows 10 operating system
      • Notice of Limited Warranty Updates for Sony Electronics Inc. and Sony of Canada Ltd.

      Downloads

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      • System Software
      Release Date
      • Sony | Hearing ControlRelease Date: 12/11/2022
        12/11/2022

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      Manuals & Warranty

      • English
      • Spanish
      File Size
      Release Date
      • [PDF]Warranty(28 KB)Release Date: 10/26/2022
        28 KB
        10/26/2022
      • [PDF]Open Source License(33.83 MB)Release Date: 06/11/2025
        33.83 MB
        06/11/2025
      • [PDF]User Guide(4.12 MB)Release Date: 04/25/2023
        4.12 MB
        04/25/2023

      Purchase Printed Manuals

      If you prefer a paper hard copy of a manual listed on this page, you can purchase it from the True Manuals web site.

      Questions & Answers

      • All
      • App Information
      • Connect Devices
      • Getting Started
      • Power
      • Volume
      • End of support notification for products using the Windows 7 operating system
      • Troubleshooting tips for charging the CRE-C20 and CRE-E10 OTC Self-fitting Hearing Aids
      • [VIDEO] How to make sound adjustments on your Sony Self-fitting OTC hearing aids
      • Error: No Bluetooth-compatible hearing aids discovered
      • CRE-E10 OTC hearing aids no longer charge or only intermittently charge
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      Videos

      Open video player
      [VIDEO] How to make sound adjustments on your Sony Self-fitting OTC hearing aids
      > Watch this video in the article
      Open video player
      [VIDEO] Tips and tricks for the Sony Self-Fitting Over-the Counter Hearing Aids
      > Watch this video in the article
      Open video player
      [VIDEO] Get the most out of your Sony Self-Fitting Over-the-Counter Hearing Aids
      > Watch this video in the article
      Open video player
      [VIDEO] How to pair an Android or Apple device to a CRE-C10 or CRE-E10 hearing aid
      > Watch this video in the article

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