IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.
This page introduces Frequently Asked Questions (FAQs) on airflow for REON PRO Plus.
Sometimes I can't feel the device cooling me
Check the following.
- Press the Power button lightly. The LED should turn on, indicating that the battery still has charge.
- Use the dedicated neckband
- As you get accustomed to the sensation, you may not feel cooler even though the surface temperature of your body is lower.
I can feel warm air coming from the air vent
When using the [COOL] setting, warm air may be emitted from the air vent depending on the temperature of the surrounding environment. If you are concerned about this, wear loose-fitting clothing along with the dedicated neckband with air vent cover when using the device, lower the [COOL] temperature setting level, or stop using the device.
There is no airflow when using the [WARM] setting
If you set the device to [WARM], there will be no airflow.
Cooling/warming has stopped automatically
Continuous operation will pause after eight hours in [COOL] mode and one hour in [WARM] mode.
What's the best way to use the air vent cover (short) and air vent cover (long)?
For shirts with collars, the long air vent cover is suitable, while for T-shirts, the short air vent cover is preferable. Proper exhaust allows you to maximize the performance of the REON POCKET.

It sometimes stops cooling during SMART COOL operation