Product Reviews

I paid 1500 hundred for a tv it broke after around 4 years i worked every hours so it was never used much at all i broke my leg and had to cancel insurance but witch was my fault cancel in insurance but for a tv at that price breaking after not being used much is rubbish I would not buy another sony tv

Although this tv was bought about 5 years ago, initially it was great. Since then, i have become more and more frustrated with the remote, which is very slow to respond, also feels very cheap to use. Thought this product would be the answer to my dreams..... but falls short..

I absolutely would recommend the 2021 Sony Bravia A80J XR OLED 4K Ultra HD TV to a friend!! I had originally purchased the 55" model from Sony.com.au via their ebay.com.au store. It not only is built well, from it's tv stand/legs to the panel/screen itself etc. it is also an exceptionally great tv as far as picture/sound quality, having very wide viewing angles with a beautiful, sharp and deep picture detail, with great, deep blacks for further picture pop and the home theatre quality, powerful sound speakers has to be mentioned!! Just a big wow, amazing tv. I have owned a number of previous Sony tv's, including led/lcd's and this is by far the very, very best television I have ever owned before, hands down, by Sony and or any other brand of company I've ever owned for that matter. The inputs/features are really good too i.e. including the 2.1 hdmi at 120 hz. When I moved to the USA from Australia permanently, I regretfully had to leave this tv behind and am still incredibly upset and very sad that I needed too. I cannot state anymore as to how much of a phenomenal tv set this just is, in a word, a perfect 10/10 outstanding experience all round whether it's gaming with a Sony PS5 console or viewing any programming, be it any shows/movies, Netflix or YouTube etc. etc. the 4K quality will surprise and entice you!! This is without a doubt a high end quality product all in all and all round. Well done Sony!! It does not ever disappoint, it rather only just continues to excel and entertain.

Garbage. Such a monumentally expensive tv to last just over one year before suffering a terminal power fault.

I believe in the craftsmanship of the people of Japan! My son wears Mizuno Kangaroo cleats, we have owned 5 Lexus automobiles and PlayStations, numerous TV’s and electronics. This TV lasted 3 years before the panel failed. The crazy part is we seldomly used this TV as our main floor is where we watch 75% of our shows. We used this TV 7 times per month after drilling down! 7 x 36 =252 uses! 252 divided by 5k is $22 every time I used it! Crazzzzzy!

1 year review, perfect balance of audio and visual. Limited reflection from lap in a dark room intelligent updates prompts.

After an update the TV has issues detecting or switching HDMI inputs. DO NOT BUY

In less than two years, the ethernet input stopped working and then six months later the Wi-Fi receiver stopped working. At its third year it will not turn ON at all.

The TV wouldn't turn on at all, and the only sign of life was 4 red blinks from the self-diagnosing LED indicator.I didn’t expect this from a brand like this..I used Vizio TV for 15 years and never had an issue..

Need restarting almost every day, input selector appears to stop working

I bought this to new and very happy with the quality of it pictures.

Great product love it. Way better processing then my LG oled C1.

This one I am using for quite sometime, a very good tv with excellent picture quality and good updates and apps, easy to use.

Can you please tell me why my OLED TV uses 23 to 27 watts on standby. That is £208 a year! The picture is poor considering that should be top-of-the-range TV. I am totally disappointed as I have used Sony equipment in he past in my business & found it excellent.

January great 👍 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍

I would argue that sony is over priced. I was very wrong. I was lifted this after the sudden demise of my HISENSE TV. I am amazed. It is beautiful, and easy to use.

I bought it two and a half years ago, watches it maybe twice a week. And there are dozens of lines on the screen. After communicating with the support service, it may be the problem of the hardware. I started to use Sony TV and home theatre more than 20 years ago. Its quality used to be excellent, so I didn't buy warranty extension. But it seems that it's not as good as it was. I think I won't buy it again

Looks like you are right there looking through a window

I’ve had this for almost 4 years and we love it ! The picture quality is amazing.

The best TV I ever had and it’s been three years now

Switching from lcd to oled is a must if you live films and gaming. My bravia is the best TV I've owned. Simply stunning

At 17 months old I had to have the main pcb replaced at £300! Not covered by warranty. I then had the same problem 6 months later to be told that the work (carried out by Sony recommended repair centre) was only guaranteed for 3 months!!! Not at all happy but strangely it appears to have righted itself but am really just waiting for it to go again. Will never buy Sony again as I have never had this sort of problem before in much cheaper tvs!! Very disappointed in Sonys response to be honest

Brought it two years ago and still very happy with it !

I love the tv the processing is top notch the sound system is also fantastic 10/10 everything. I did have to replace the powerboard before it was 3 years old so it’s not getting 5 stars. I did this on my own without Sonys help despite asking for it.

Had issues from day one Had tv replaced within 30 days Then had issues with motherboard Now have more issues again Contacted Sony absolutely useless

I have bought this product, like 2 years ago. And since then, I'm amazed with screen quality. Meanwhile I have always had the best of the best TV's from samsung and lg. All my other tv's are 85 inches and flagships, and this one was planned to go to my small other apartment on a mountain. It was so good, that I had to put it in my main flat where I live... I will surely buy new sony oled in the future. I am also amazed with picture core streaming servise, but I would really like from out to make it available to other tv's... Tv could just be a bit brighter and that's it... Thank you

Purchased over a year ago not happy with picture for price I paid

Picture goes green and images are left to show through channels. Customer Support is terrible with no phone contact number and poor response to e-mails.

I am writing to formally file a complaint against Sony Electronics for deceptive and unfair business practices in violation of Florida's Deceptive and Unfair Trade Practices Act (FDUTPA) and the Magnuson-Moss Warranty Act. I am a U.S. Navy veteran, and I purchased a Sony TV (model #XR77A80J) from an authorized retailer, Best Buy, for over $3,000. After only two years of use, and with no apparent damage or external reason, the TV stopped turning on, rendering it completely useless. Upon researching this issue, I discovered numerous online customer reviews indicating that this particular model has widespread defects, with many consumers experiencing the same issue. Despite the clear pattern of failure, Sony has refused to honor their responsibility under both Florida consumer laws and federal warranty regulations. On November 21, 2024, I called Sony customer support at 1:30 PM EST and spoke to four different departments, including technical support and customer relations, in an attempt to resolve this issue. Despite my clear explanation of the defect, Sony refused to repair or replace the TV. The final representative I spoke to in the customer relations department, named April, at 2:30 PM EST, not only failed to escalate my call to her supervisor, Wanda, but also told me that she could not assist further. This lack of accountability is deeply troubling, especially since Sony is aware of the widespread issues with this TV model and has failed to take any action to address them. As a consumer who paid a premium price for what I believed to be a high-quality product, I am being denied basic rights to repair or replacement under the law. As a veteran and a consumer, I feel that I am being taken advantage of by a multinational corporation that has shown clear disregard for consumer rights and Florida's consumer protection laws. This kind of behavior reflects a deceptive pattern of unfair business practices, and I request that the FTC investigate Sony Electronics for these violations and ensure that they are held accountable. Given the scope of this issue, I also intend to escalate this case to news media outlets to shed light on how Sony’s practices are affecting consumers nationwide, especially veterans like myself. I demand that Sony either repair or replace my defective TV with a model of equal or greater value, and I expect the FTC to take immediate action to prevent further exploitation of consumers in Florida and beyond. Please find attached the details of my purchase, customer service interactions, and a list of online consumer reviews verifying the widespread issue with this product. I appreciate your prompt attention to this matter and look forward to your response.

The Android OS is clunky, it doesn’t turn off automatically even when you set it too, and the connection to my smart speaker just doesn’t work, also I get a popping sound from the speaker when browsing menus, Sony TVs are not great I would say they have dropped in rank to a Sanyo TVs of old, also the manufacturer of the screen very poor, my screen was warped apparently this is normal on OLED as they have a thin bezel…. I will go back to LG

Bought a Bravia XR-77A80J in July 2021 and in Oct 2024 the set does not power up. I contacted Sony support and followed their instructions to try and factory reset the set to no avail. Finally Sony support asked me to contact a local service agent for out of warranty repair. Absolutely appaling that my 20 year old Samsung TVs still work and the $4000 Sony is dead. The TV was plugged into an expensive surge protector and all other devices plugged into that are working fine. Do not buy Sony TVs

This is the second tv I’ve had from Sony , first one lasted 8 months , was replaced in Feb 2024 , gone wrong again , a lot of money for a tv that keeps going wrong .

This TV takes the viewer into another universe reaching heights and parallels beyond imagination and reality. Ever since I purchased this OLED TV my gaming graphics are more than crisp and lifelike almost as if the characters are coming out of the TV. I love this TV and has been great for my money would recommend this to anyone a bit expensive but worth your money.

I bought this TV a while ago and we love it. The 4K picture is lovely. Because it's a smart DEVICE and pretty open ended their are an endless list of things we can view. I looked at more expensive TVs but this fit my needs and I could see a no major benefit spending more.

The picture and sound quality are fantastic on this TV. I bought the 65" version and more than happy

Purchased my OLED TV 2 year’s ago. It’s the best picture I’ve ever seen. It’s easy to navigate and worth every penny!

This is the best panel TV I’ve bought. Faultless picture quality and with a sound clarity so good that I ditched my sound bar.

Excellent tv in sound and picture. No sound bar needed

Was a great tv but then black lines have appeared tried to get help from Sony sent multiple photos and videos for Sony to say it’s completely normal

Love this product Easily able to access all apps best tv I have

Generally fairly happy with the tv but when some apps such as 'youtube' are returned to after a standby they show areas of the screen with extreme black/red/yellow/blue. Picture attached. Strangely when this is happening netflix and disney+ are not affected by several others I use are!

I bought this TV 18 months ago, and have waited this long to leave a review because in my opinion a review after 1 or 2 weeks is not long enough to establish if there are going to be any durability or quality issues. Well I am happy to report that the TV is as amazingly good today as it was when new. The picture and sound are excellent. In fact the only issue I have had was when ITV-X took over the subscription service from Brit-box; the App did not carry over my subscription and I had to do a factory reset of the TV to force the ITV-X to relaod correctly.

Love it, no negatives that I've seen so far except for one. Every once in a great while the screen will freeze and won't take any input from the controller. Have to unplug it and plug it back in.

I have an LG, Samsung and 2 sonys and the Sony t.v's are the best.

Very pleased so far ..services other Sony products are high quality

I've owned this TV for two years now. Picture is outstanding. Love watching 4k on it. Can't think of one negative item. Glad I went 77 inches. The size of the TV doesn't look out of place in a medium size family room. Hockey and auto racing are killer on this size Sony.

A total pain in the butt to get Google tv to acquire the internet signal.

I bought this product 2 years ago. A year later i experienced a major problem with the display. We are using a module for the channels and most them are lagging and pixeling while watching.

I’ve owned a lot of televisions, always buying a new one every three or four years. This is the best one yet. I’d say almost faultless picture. After about a year it started glitching as they all do these days, tricky to switch on some days. But I’m still in love with it

Had the set of over 2 years now and it performs well on all modes ( sports- live etc.) found a couple of the set up features annoying as the set is fed through a recorder and decides to shut down thinking there is no signal after 2 hours which needs a prompt from the Sony remote to "re-activate" the set . Cannot fault the picture or the superb sound from such a thin TV . A good purchase

This is an amazing TV in all respects.... Cannot fault it in any way

Very good with the ps5 grate picture quality and my nintendo switch as well

Easy to use tv, great features. Setup took 4 minutes

i bought this 2 years ago and its still fantastic pictures

I love my Sony Bravia tv. It has a great picture and the sound is amazing