Article ID : 00014984 / Last Modified : 04/16/2019

Recover Forgotten Security Password or Passphrase for a Wireless Connection

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Applicable Products

IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

Recover Your Password


  • This procedure only works on a computer. For further assistance with lost passwords for your router, please contact your router manufacturer.
  • If prompted for an administrator password or a User Account Control prompt appears, type the appropriate password, click Continue or click Yes.

For Microsoft® Windows® Vista and Windows® 7 operating systems

For Microsoft Windows® 8, Windows® 8.1, and Windows® 10 operating systems